Frequently Asked Questions (FAQs) |
What does BCCS stand for?
Bureau of Communications and Computer Services
What does BCCS do?
BCCS provides IT and Telecommunications services to state agencies.
What number do I call if I have problems with the LAN or my PC?
State employees can call the CMS Service Desk at 217-524-4784 or toll-free at 800-366-8768.
What number do I call if I have problems with my desk phone or cell phone?
You can call the CMS Service Desk at 217-524-4784 or toll- free 800-366-8768.
How can I contact a member of the BCCS staff?
We have a directory of managers in the Contact Information section or you can use the state phone directory to find individual staff members.
Questions about BCCS IT Service?
The Frequently Asked Catalog Questions section of the IT Service Catalog provides answers for most common questions.