Contact Information IVN

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To find the phone number of any CMS or state agency employee use the online directory.

BCCS Management

Illinois Video Network: Support Phone List and Scheduling

Statewide:

800-366-8768

In Centrex

217-524-4784

Repair: Option1, Sub-Option 1; Sub-Option 4
Scheduling: Option 1; Sub-Option 2; Sub-Option 4; Sub Option 1

CMS available Videoconference rooms:
Chicago, James R. Thompson Center room 9-036 (1-20 people)
Chicago, James R. Thompson Center room 9-035 (1-10 people)
Springfield, CMS Training Center 130 West Mason Room 104 (1-20 people)

Information that you will need:

Agency/Group
Rooms
Date and time of proposed videoconference
Contact name, contact's phone number, fax number and Email address
Special needs (ex. video tape, audio tape, Powerpoint, hearing impaired assistance)
Account unit number (AU)

The videoconferenceing Help Desk is open 8:30 a.m. to 5:00 p.m., Monday through Friday, excluding state holidays.

Please call CMS to reserve CMS managed videoconferencing facilities or to schedule off-network connections.